AI tools are becoming pervasive in all aspects of work life these days. With open enrollment right around the corner, I’m interested in how companies are, or are considering, using AI as part of the open enrollment process. What is/could AI be used for? Are employees using these tools when selecting benefits? How? I’m interested in actual use cases from HR leaders (SHRM certification preferred), and input from AI/tech experts on pros/cons, best practices, and possible applications for the use of AI in open enrollment.
AI tools are becoming pervasive in all aspects of work life these days. With open enrollment right around the corner, I’m interested in how companies are, or are considering, using AI as part of the open enrollment process. What is/could AI be used for? Are employees using these tools when selecting benefits? How? I’m interested in actual use cases from HR leaders (SHRM certification preferred), and input from AI/tech experts on pros/cons, best practices, and possible applications for the use of AI in open enrollment.
I'm writing a feature article for SHRM exploring how artificial intelligence is transforming internal mobility and talent development. I'm seeking insights from HR Leaders, AI/Tech Executives, and Workforce Analytics Experts who have hands-on experience implementing or evaluating AI-driven internal mobility solutions. Also interested in input from analysts and academics who could point to research and stats related to this topic.
How are AI tools being used to identify skills gaps and match employees to internal opportunities? I’m interested in real-world examples of companies successfully using platforms like Gloat, Fuel50, or Eightfold.ai, etc., for career pathing; measurable outcomes from AI-powered internal mobility initiatives (retention rates, employee satisfaction, etc.); implementation challenges including costs, change management, and employee privacy concerns; ethical considerations around algorithmic bias and data protection; and practical strategies for organizations considering AI adoption in talent management. I'm particularly interested in case studies with quantifiable results and balanced perspectives on both the benefits and limitations of these technologies. Please include your/your source’s name/title/organization/location and relevant experience with your response.