I'm researching a story about how airlines, hotels, and other travel companies may be quietly adjusting their prices based on your digital behavior — including your IP address, browsing history, or even the type of device you're using. Have you ever searched for a hotel or airfare on your laptop and then seen a higher price on your phone — or vice versa? Did clearing your cookies or switching browsers make a difference? I'm especially interested in travelers who’ve noticed or tested this kind of digital price manipulation firsthand. From industry insiders and experts, I’d like to know: How common is this kind of pricing strategy today? Is it legal? Are companies still geotargeting customers to extract more revenue? And most importantly, what can travelers do to avoid getting charged more just because of where they’re logging in? If you’ve spotted any new tricks, or have advice for consumers trying to book a fair fare (or rate), I want to hear from you.
The Department of Transportation just dropped a proposed rule that would have required airlines to compensate U.S. travelers for delayed flights. Behind the scenes, the airline industry is lobbying to undo even more consumer protections — from refund requirements to fee disclosures.
I'm researching a story about which rules are most at risk of being rolled back, and what travelers can do to protect themselves if airlines get their way.
I'm looking for air travelers who’ve already felt the sting of weakened protections. Maybe it was a delayed refund, being forced to accept a credit, or a surprise airline fee. I'm interested in hearing your personal stories about what happens when rules vanish and passengers are left to fend for themselves.
For industry experts, I'd love to know which DOT regulations are most vulnerable. How would repealing these rules affect travelers? And what steps can consumers take now to safeguard themselves?
If you’ve experienced any of this, I'd love to hear your story.