I'm researching a company on "no-shows" in travel. Usually, if a person fails to show up for a flight, cruise or hotel stay, the company will keep their money. And lately, travel companies claim there have been more no-shows. I'm interested in hearing from anyone who was a no-show for a trip recently. Did you lose all of your money? Did you try to file a travel insurance claim, and if so, how did that go? Do you think the travel industry's overall policy -- to keep your money -- is fair? I'm also interested in hearing from travel experts about this trend. Travel companies sometimes claim a customer didn't show up, but they get it wrong. Are no-shows a growing problem, or just a way for airlines, hotels and cruise lines to make more money? How do you avoid being a no-show at a time when there are so many uncontrollable variables in travel?
Please no travel bloggers or SEO people.
The Department of Transportation just dropped a proposed rule that would have required airlines to compensate U.S. travelers for delayed flights. Behind the scenes, the airline industry is lobbying to undo even more consumer protections — from refund requirements to fee disclosures.
I'm researching a story about which rules are most at risk of being rolled back, and what travelers can do to protect themselves if airlines get their way.
I'm looking for air travelers who’ve already felt the sting of weakened protections. Maybe it was a delayed refund, being forced to accept a credit, or a surprise airline fee. I'm interested in hearing your personal stories about what happens when rules vanish and passengers are left to fend for themselves.
For industry experts, I'd love to know which DOT regulations are most vulnerable. How would repealing these rules affect travelers? And what steps can consumers take now to safeguard themselves?
If you’ve experienced any of this, I'd love to hear your story.