Artificial intelligence has quietly become a travel agent, tour guide, and concierge rolled into one. From chatbots that plan your next vacation to search engines that claim to find the “best” deals, AI is promising to make trip planning faster and smarter. But is it really giving you good advice — or just convenient, cookie-cutter recommendations?
I’m looking for first-hand accounts from travelers who have used AI for trip planning. Did you rely on ChatGPT, Google Gemini, or another tool to plan an itinerary, choose a hotel, or book flights? How did the trip turn out — and did the advice help you or steer you wrong? If you had a trip go bad because of AI advice, I’d especially like to hear what happened and how you handled it.
I also want to hear from industry and consumer experts on how these AI systems gather and present travel information. Are they reliable? What are the risks? Most importantly, how can travelers use AI effectively to get the best advice — and know when to be skeptical?
The Department of Transportation just dropped a proposed rule that would have required airlines to compensate U.S. travelers for delayed flights. Behind the scenes, the airline industry is lobbying to undo even more consumer protections — from refund requirements to fee disclosures.
I'm researching a story about which rules are most at risk of being rolled back, and what travelers can do to protect themselves if airlines get their way.
I'm looking for air travelers who’ve already felt the sting of weakened protections. Maybe it was a delayed refund, being forced to accept a credit, or a surprise airline fee. I'm interested in hearing your personal stories about what happens when rules vanish and passengers are left to fend for themselves.
For industry experts, I'd love to know which DOT regulations are most vulnerable. How would repealing these rules affect travelers? And what steps can consumers take now to safeguard themselves?
If you’ve experienced any of this, I'd love to hear your story.