I'm writing about the number of sexual education and health services and channels that make their living/do most of their work on social media, and how sudden, inexplicable blanket bans or restrictions can make their standing so precarious. When it happens, they usually find the systems and processes to argue their case and get reinstated very opaque, inconsistent and often needlessly lengthy. I need to know why – how Meta, Instagram, TikTok, Twitter/X operate, how such bans and restrictions are applied and what systems exist inside their companies to correct errors (if any). Are they the victim of false positives when platforms do sweeps for offensive keywords? Is someone looking at accounts manually and deciding they don't like the content? Is it all driven by algorithms and AI? When account holders complain, what happens? Does anyone actually read the complaints? Does a human being look into and take up the case? Is there anything account holders can do differently or better to get accounts reinstated? You'll be a technology expert with experience in how social media platforms operate. Bonus points if you're a former employee/contractor/service provider with inside knowledge (I'm happy to quote you anonymously where appropriate). I'm after specifics as well as more general information on the practices and workflows of the above.

posted9/15/2025

deadline9/23/2025

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